If you are buying, or have recently bought a brand new home which was wired by us, you will have an automatic two-year warranty on our electrical installation.
The majority of people never need to call upon this warranty but it is there for you should the need arise. You should contact your house builder if you experience a problem with the electrics in your new home and they will ask us to resolve the issue on their behalf under the terms of the warranty agreement.
Once instructed by your house builder we will contact you directly and resolve the issue as swiftly and efficiently as possible. Some problems can be resolved simply over the telephone or, if the matter is more complex, we can arrange for one of our highly experienced customer service engineers to visit your property.