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Customer Care Electrician

Job Title
Customer Care Electrician


£25K - £32K

If you’re an experienced, self-motivated electrician with an in-depth knowledge of domestic installations; then this could be the job for you.

Based at our Gloucester branch you will be visiting our customers’ homes and not only fixing the fault, but also making the visit a positive experience for the customer.

Day to day tasks:

  • You’ll visit our customers’ homes to rectify faults
  • Install late extras and alterations to circuits within occupied homes
  • Provide full reports to help us understand what went wrong and why

Desirable requirements:

  • NVQ Level 3 (or equivalent)
  • AM2
  • City & Guilds 2382 (relevant 17th Edition or 18th Edition) and 2391 or 2395 (desirable)
  • JIB Gold card
  • Excellent people and communication skills
  • Good understanding of domestic electrical installations, including heating systems.
  • Calm and logical approach to fault-finding
  • Ability to carry out repairs to hidden wiring and install additional cables, with the minimum of disturbance.
  • Good IT and organisational skills
  • Full driving licence (mandatory)

What you will get from us:

  • VW Transporter van & power tools
  • Uniform, including PPE
  • You will be provided with an iPad and mobile phone
  • Support will be provided by the office-based customer care team
  • Holiday allowance is 22 days (plus bank holidays), rising to 26 days after 5 years' service.

Hours - We normally work Monday – Friday, 7am – 5pm, however your hours will vary according to your workload and our customers’ needs, so a flexible attitude is essential.

Closing date - This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Please read these instructions carefully before starting your application.

Uploading your CV / mobile devices

We recommend that you submit your application using a desktop device/PC rather than a mobile device to avoid any problems with uploading your CV. The following file types can be accepted: doc, docx, docm, txt, rtf, odt, wps, pdf. If submitting your CV using an Apple mobile device you will need to upload a photo/screenshot of your CV.

Saving part-completed applications

If required, you will be able to save your application part-way through completion and then log back in to finalise it. To do this:

  1. Type in your email address at the bottom of the form
  2. Click ‘Save for later’ You will then receive an email containing a link, clicking on this link will return you back to your application.
  3. Your application will not be submitted until you have completed all questions and clicked on ‘Submit’ at the bottom of the page.
First Name*
Last Name*
Email Address*
Address Line 1*
Address Line 2
Address Line 3
Telephone Number*
Alternative Telephone Number
Where did you see this position advertised?*
If you have selected employee referral or other please enter more details
Please attach your CV here*
Do you hold a valid ECS card?
  • Yes
  • No
If yes, what type of ECS card do you hold?
How many years have you been working in the electrical industry?*
Have you undertaken work on new builds before?*
  • Yes
  • No
If yes, please give details below, including how many years and with which builder.
Please state your current or most recent salary below:*
Please state your salary expectations below:*
Qualifications - if you have any of the qualification below please tick the appropriate box:
NVQ3 (Electrical)
AM2 test
17th edition
City & Guilds 2330 level 2
City & Guilds 2360 level 3
City & Guilds 2360
City & Guilds 2351
City & Guilds 2391/2395
Please provide details of any other relevant qualifications you have:
Save for later
Type in your email address and click ‘Save for later’ if you want to save your application part way through.

Thank you for your interest in Clarkson Evans Ltd.